Shipping & Refund Policy

• Effective Date: Feb 23, 2025
• Shipping Policy
  • Orders are processed within 1-2 business days and shipped via Luxevault.in delivery partners.
  • Shipping charges, if applicable, will be displayed at checkout.
  • Delivery timelines depend on your location and the chosen shipping partner.
• Refund Policy
  • No Refund Policy: Refunds are not permitted under any circumstances.
  • Exceptions: In cases of incorrect product shipment or defect, a refund request must be raised within 2 days of delivery.
  • To raise a refund request, please contact us at +91 9999339186 with your order details and supporting images if required.
• Replacement & Return
  • For eligible refund or replacement requests, the product must be unused, in its original packaging, and returned within 7 days after approval.
  • Shipping costs for returns may be borne by the customer unless otherwise agreed upon.
• Court of Jurisdiction
  • All disputes will be governed under the jurisdiction of New Delhi.